Frequently Asked Questions

Got questions? We’ve got answers.

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How do I book Meet & Greet parking at the airport?

You can book Meet & Greet parking through our website by selecting your departure and return dates, choosing the Meet & Greet option, and completing the payment process.

Can I book Meet & Greet parking on the day of my departure?

It is recommended to book in advance to guarantee availability, but last-minute bookings may be possible depending on availability. Please check our website for real-time updates.

What payment methods are accepted for booking online?

We accept all major credit cards and debit cards for online bookings.

How can I amend my Meet & Greet parking booking?

To amend your booking, log into your account on our website and select the booking you wish to modify. You can change details such as the parking dates and personal information. Please note that amendments may be subject to availability.

Is there a fee to amend a booking?

We may charge a small fee for amendments, depending on the nature of the change and the timing. Details about amendment fees are available in our terms and conditions.

How do I cancel my Meet & Greet parking reservation?

You can cancel your reservation by accessing your account on our website. Cancellations must be made prior to the stipulated cutoff time to qualify for a refund.

What is the refund policy for cancelled bookings?

Refunds for cancelled bookings are processed in accordance with our cancellation policy, which typically provides details on timelines and possible deductions. Please refer to our terms and conditions for specific details.

What should I do when I arrive at the airport for Meet & Greet parking?

Drive to the designated Meet & Greet drop-off area detailed in your booking confirmation. A parking attendant will meet you there to collect your keys and park your car securely.

How is my vehicle secured after I hand it over?

Once your vehicle is handed over to the attendant, it will be parked in a secure, monitored location. Our facilities often include features like CCTV, fencing, and regular patrols.

What happens if I return later than my scheduled pick-up time?

If you expect to return later than planned, please inform us as soon as possible. Additional charges may apply for the extra time your vehicle is parked in our facility, depending on our terms and services.

Address:

Go Up Ltd 71 _______ Street
London EC2A 4QS

Phone:

Home: 0207 871 7662

Office: 0207 871 7662